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Instructions: Please complete the following form:

  • Please be sure to read and understand our terms of use and refund policy prior to filling out a return merchandise authorization form.
  • To ensure a faster refund/exchange process, please have your original receipt on hand.
  • Make sure to include a valid email address and/or phone number.
  • Please do not send us any product without first receiving an RMA number. Any unauthorized packages will be returned, or kept and donated to charity.
  • Authorization (RMA) numbers will expire 7 days from the date issued.

* RMA Type:
* First Name:
* Last Name:
* Street Address:
* City:
* State:
* Zip Code:
* Country
* Phone Number:
* E-mail Address
* Invoice Number:
* Purchase Location:
* Date of Purchase:
* Model:
* Serial Number:
* Original Payment Type:
Primary Source of Heat
* Reason for RMA Request:
 
* required fields
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